WIG ORDERING POLICIES
We at Oma hair Boutique are committed to your satisfaction and as such take great care in the construction of our wigs. Due to the nature of the products, all sales are final. Returns or exchanges are not allowed unless your item arrived damaged or there was an error from our end. Please kindly ensure that all instructions and options are carefully read and understood.
Where exchanges are accepted, such exchanges may be accepted subject to the following terms and conditions. If, for any reason you are unhappy with your products purchased we will agree to exchange any purchased product for another product of an equal value or offer store credit if the product is returned within 72 hours after the recorded receipt of the item. We will not accept any returns or exchanges of any products if the wig has been worn.
Once we receive confirmation that you read and understand, we will go through with your order. So please take some time to read the following ordering procedures.
Turnaround time for all custom wigs is 14 working days. It starts counting once payment is received and hair received (if sending in own hair) .
Measurements are required for all wigs. Ensure your head measurements are accurate as we would not be held responsible for improper wig fit. Click here for a guide on how to get your measurements.
If you are sending in your own hair, kindly ship to:
Oma Hair Boutique, C/O Doris Benjamin Uka, 170 Carolina Avenue, Irvington, New Jersey, 07111
TO CONTINUE TO CREATE A CUSTOM WIG, PLEASE ACCEPT THE POLICIES ABOVE BY CLICKING "I AGREE" BELOW